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Incident Workflow

Use Issues to review anomalies and decide what needs action.

Statuses

  • active
  • acknowledged
  • snoozed
  • suppressed
  • resolved

What You Can Do

  • review the highest-priority issue first
  • acknowledge work in progress
  • snooze or suppress known noise
  • resolve with a reason
  • add notes and use bulk actions
  1. Open Issues.
  2. Sort by priority and severity.
  3. Check the baseline and explanation.
  4. Add a note if needed.
  5. Acknowledge, snooze, suppress, or resolve.